Games of chance played on the Bahisal website with real or virtual money in sports, casino, poker, or other areas are hereinafter referred to as "betting" and "placing a bet." The mentioned games of chance are declared as "activity" and "services." Persons registered at Bahisal using all these services are expressed as "you," "player," "user," "customer." The term "we" means Bahisal company.
Bahisal company has the authority to update the General Terms and Conditions at any time.
Bahisal is managed by WB Ventures N.V., registered with the Commercial Register of the Curaçao Chamber of Commerce & Industry, under number 149366. It is supervised by WB Ventures N.V., Government of Curaçao registered at Heelsumstraat 51 Curacao, CW and authorized by the 8048/JAZ Curaçao e-gaming license.
INFORMATION ABOUT CREATING BAHISAL MEMBERSHIP
To increase the security of its members, Bahisal recommends that all users enable the double authentication login feature. Also, the password should be uniquely created, avoiding common types of passwords that include numbers, letters, and other characters.
Bahisal account login information should not be shared with third parties. The account owner is entirely responsible for any grievance that may occur as a result of any third party accessing your account in any way. To prevent such undesirable situations, Bahisal recommends all users to increase their account security by using the double authentication method.
1. BAHISAL REGISTRATION TERMS
Bahisal accepts membership registration only for customers who are over eighteen (18) years of age who are legally entitled to participate in activities of playing games of chance. Accounts of illegal memberships are closed indefinitely.
You acknowledge that the registration information (date of birth, country, address, telephone, identity information) you provide when creating a membership registration at Bahisal is correct. You also agree that you will notify us of any changes in your credentials.
If the identity information declared by the member belongs to another person or does not reflect the truth, Bahisal has the right to block the relevant player account indefinitely and to void the balance. If an incorrect entry was made during registration, the Bahisal support line should be informed before any financial transaction is made. It is the user's responsibility to check the accuracy of the Bahisal account information.
Bahisal members located in any country should be aware of the regulations and sanctions regarding online betting within the framework of the laws in place in their region of residence.
Bahisal does not allow residents of the USA, UK, Spain, France, and Italy to open accounts. It is at the discretion of Bahisal to declare the bets void made by persons who are temporarily located in these countries or who have made bets by connecting through the IPs of these countries and to refund only the first amount deposited from the relevant membership.
Members who reside in countries or connect with IP of countries such as Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America Members are not able to access all of the Netent services in Bahisal.
Bahisal constantly checks the right to provide services in the regions where it legally operates. Any region served may be included in the list of restricted regions for legal, commercial, or other reasons. In such cases, Bahisal may make changes to the relevant parts of the Terms.
When a new region is added to the list of restricted regions, Bahisal closes the accounts of the members who reside in the newly restricted region. Bahisal reserves the right to void the bets of such memberships and refund the customers' last investment amounts if there is a remaining balance.
The availability of Bahisal.com in regions restricted by law cannot be considered as an invitation to use any of Bahisal's services. It is the responsibility of the member to be informed about the legal regulations regarding online betting in the region of residence. In such cases, Bahisal company is not responsible for any violations of the law that may occur when a customer benefits from the services of Bahisal.
In cases where the Bahisal member account is not used for 24 months and the member cannot be contacted, Bahisal reserves the right to cancel the balance of the relevant account.
Persons who have worked for Bahisal, Bahisal service providers, or its affiliated companies at any time period and their family members are not allowed to open a Bahisal account. Violation of this rule will result in the related accounts being permanently closed and considered fraudulent activity.
As a company, we do not accept insults, swearing, obscene expressions, racism, discrimination, gender discrimination, or any language that is offensive to any employee working at the Bahisal company. Bahisal reserves the right to close the relevant account without any warning in case of such events.
We are obliged to comply with the data protection conditions that determine how we can use personal information collected from Bahisal users within the framework of the law. You consent to the use of your personal information to be processed for the purposes specified in our privacy policies. At Bahisal, we take our obligations regarding the use of personal data very seriously.
In accordance with our privacy policies, any personal data will not be used outside of our services that need access to this information or shared with third parties.
3. ABOUT BAHISAL ACCOUNTS
All of the information on your Bahisal user account must match the information in your identity. The data belonging to the owner of the bank account, credit card, or other accounts you use during your financial transactions must match the data of the Bahisal user account. At Bahisal, it is possible to make financial transactions only with your own account information. Detection of any inconsistency of information will be deemed a violation of the Bahisal Terms and the relevant accounts will be closed indefinitely.
Within the framework of KYC policies, Bahisal has the right to request identity, passport, address information and documents, and similar documents from its customers who have any account activities when it deems necessary. In such cases, the member has to submit the requested documents to Bahisal's official channels within the requested time period. During this process, Bahisal may request video verification from the account owner if it deems necessary.
If the member does not provide the requested documents, if the documents are not clear enough not to cause any doubt that they are authentic, if the documents are not submitted within the requested time period, if the account holder refuses the video verification request, and the member cannot be verified, Bahisal has the right to void the account balance and suspend the user account.
You can register with only one (1) account on Bahisal. In case of detection of more than one account belonging to the same person or with the same registration IP, Bahisal reserves the right to close these accounts and void their earnings.
4. GENERAL CONDITIONS OF BAHISAL SERVICES
By registering on the Bahisal website, you declare that you have registered with your own will without force and that you are responsible for any loss that may occur. Bahisal company cannot be held responsible for any loss.
It is the responsibility of the member to verify that it is not illegal to use Bahisal services within the framework of the current laws of the region of residence. Bahisal does not approve the creation of membership, betting transactions, and financial transactions from prohibited regions. The fact that such actions take place on the Bahisal website despite being in the prohibited region does not mean that Bahisal validates this situation. Because this situation cannot be considered as Bahisal's invitation to use its services and campaigns. Bahisal Company cannot be held responsible for legal violations that may occur in case of illegal use of Bahisal services from prohibited regions.
By using Bahisal services, you undertake that
- You are not acting on behalf of a third party,
- You are not registered with any information that does not match your identity,
- You do not directly or indirectly support the illegal playing of an event in any prohibited region,
- You do not make any attempts to prevent the IP address of the device you use to access the site from being detected, girişimlerde bulunmadığınızı,
- You do not invest money obtained by illegal means,
- You do not make investments by using a credit card etc. that you are not authorized to use,
- You are not making transactions with illegally obtained accounts,
- You do not engage in illegal activities such as money laundering using personal or third party accounts,
- You do not sell or transfer your Bahisal account, balance, or part of your balance to third parties.
In accordance with its Terms and Conditions, Bahisal reserves the right to examine the financial habits of all its customers and the campaigns and services they benefit from, to evaluate the legitimacy of their account transactions within the scope of the risk criteria.
If Bahisal suspects that its services are being used for purposes other than entertainment, it will take the necessary steps for the relevant account in accordance with risk management protocols.
All campaigns published in Bahisal are to ensure that the Bahisal brand is experienced by all users. In cases where Bahisal finds that any of its campaigns have been abused, attempted to be made an unfair gain from and that the General Terms and Conditions have been violated, such actions will be deemed as fraudulent activity by Bahisal. Bahisal reserves the right to terminate memberships participating in fraudulent activity and to void their earnings.
5. LIVE BETTING
Live bet event view is provided by the organizer for information purposes. All information such as score, match time published here may differ from the real-time status from time to time. Bahisal never guarantees the accuracy of the information on this display screen. The information contained here is never taken as a basis when calculating the payment.
Bahisal reserves the right to suspend bets on any event without prior notice.
Bahisal does not take any responsibility for typos that cause erroneous results in rates. In these cases, erroneous bets are considered invalid.
If Bahisal finds that a match has been manipulated or the outcome of the match has been changed or a technical malfunction has occurred that affects the odds, it reserves the right to void suspicious bets by canceling a part or all of the bet.
6. CONCLUSION OF SERVICES
Winning calculations for coupons played at Bahisal are determined according to the initial results Betradar receives. Disqualifications and cancellations that may occur later may cause revisions in these calculations.
Accounts whose balance drops below zero due to revisions must make an investment transaction to bring their balance to zero or above again.
The Bahisal user is obliged to notify the support team in case an additional amount is added to their account as a result of an incorrect calculation of a bet. Otherwise, Bahisal reserves the right to void the entire balance, including the balance that was added incorrectly and the winnings obtained.
7. FINANCIAL TRANSACTIONS
Since payment providers may change from time to time, you can see the most up-to-date payment methods list on the page that will open by clicking the "Deposit" button after logging into your Bahisal account. The relevant page will be updated as new payment methods are added.
You can visit the page directed by the "How to Invest" link on the homepage to learn how to invest with any payment method on Bahisal. In addition to the written and visual materials on this page, the Bahisal live hotline can also be used to obtain information about the Deposit process. Bahisal's customer support team is obliged to inform the user in detail about depositing or withdrawing money by any payment method, upon request.
Any deposit may take between 1 minute and 2 hours, depending on the payment method. Inform the Bahisal customer support team about your deposit requests that have not been concluded despite exceeding this period of time.
At Bahisal, you are allowed to make financial transactions only with bank accounts, credit cards, and other accounts with which your account details correspond. Users are obliged to make sure that the information declared in the financial transaction request forms is complete and correct. Detection of any inconsistency of information will be deemed a violation of the Bahisal Terms. Bahisal reserves the right to apply the sanctions set out in this document in case of any violation according to its terms.
Your withdrawal requests are generally processed within 24 hours unless there is any inconsistency in any information you provide on the withdrawal request form. This time frame cannot be guaranteed. While having the right, in accordance with its Terms and Conditions, to examine the financial habits of all its customers and the campaigns and services they benefit from, to evaluate the legitimacy of their account transactions within the scope of the risk criteria, Bahisal may extend the processing time of the risk protocol withdrawal request to be applied due to suspicion of the misuse of its services or any account movement. The user is notified of the necessary steps to be taken for the relevant account and the duration of the risk protocol via mail & site message channels.
Bahisal users can make 2 withdrawal requests within 24 hours
Unless otherwise specified, the payment method by which withdrawals can be made must be the same as the payment method used for the member's last investment.
To make withdrawals at Bahisal, a verification process must be completed for the user account.
The information you provide on the withdrawal request form at Bahisal must match the personal information registered in the account. Withdrawals you request on behalf of private or legal persons other than the account holder will be rejected.
During your withdrawal request, if a situation contradicting the Bahisal Terms occurs, the withdrawal transaction will be canceled by the financial team and the requested amount will be automatically refunded to the Bahisal account.
To make a withdrawal transaction at Bahisal, if the user has benefited from a bonus within a campaign, he/she must fulfill the conversion conditions and all other conditions specified on the promotion page of the bonus. If no conditions of the bonus used are specified or no bonus has been used, the principal currency conversion conditions must be met. Otherwise, withdrawal transactions will be rejected. The Bahisal principal currency conversion terms are specified on the General Bonus Rules page.
8. ABOUT PROMOTION AND UNREQUESTED E-MAILS
Unless Bahisal users indicate otherwise when registering, they agree to receive promotional e-mails from Bahisal's services. Such subscriptions can be canceled by the member at any time.
Personal offers are for the recipient of the message only. Such offers cannot be sold or transferred to third parties. If Bahisal finds that any user has abused the campaign by acting contrary to the General Terms and Conditions, it reserves the right to void all bets of the user.
Bahisal reserves the right to cancel or change any of its offers at any time.
9. BAHISAL ANTI-SCAMS POLICY
Bahisal takes some precautions against accounts that play illegally or attempt to fraud. Accounts that manipulate any activity, cheat during payment, make financial transactions with stolen credit/bank/accounts, or engage in other payment-related fraudulent activities (payment cancellation, payment refunds) will be closed indefinitely, their current balances will be void, and the final payment amounts will not be refunded.
If Bahisal finds, in its sole discretion, that a person or group is engaged in fraudulent activity, or if it suspects fraudulent activity, it may suspend the relevant accounts for review purposes, block indefinitely, and void their balances. In such cases, it is at Bahisal's discretion to refund the final investment amounts of the accounts closed.
All campaigns published in Bahisal are to ensure that the Bahisal brand is experienced by all users. In cases where Bahisal finds that any campaign it has announced has been abused, someone attempted to make an unfair gain, and the General Terms and Conditions have been violated, it has the right to terminate the memberships participating in the fraudulent activity and to cancel their earnings.
In case of detection of accounts in the following situations, Bahisal does not make any payments for the earnings obtained from any of its campaigns:
- Use of the same Bahisal account by different persons
- Accounts belonging to the same household, family, or group
- Accounts with the same registration IP or log in with the same IP
- Multiple accounts with the same personal information
- Multiple accounts belonging to the same person
10. SUSPENSION OF USER ACCOUNT
In the event of any of the following, it is entirely at Bahisal's discretion to terminate agreements, withhold the account balance, suspend the account, and retrieve all payments, bonuses, and winnings from the accounts.
- fraud by illegal means during the payment
- Using Bahisal services under illegal conditions
- manipulating any event, game, or competition
- malicious use of system errors that may arise
- evidence by international or local courts that you have violated money-laundering rules
11. CHANGES IN BAHISAL TERMS AND CONDITIONS
Bahisal reserves the right to delete, amend, or add new terms to its Terms as a whole, in part, or part of a clause without prior notice. Any changes made will be announced by Bahisal in this document and will take effect within fifteen (15) days from the moment of its publication. If any changes made during this period are not accepted by the member, the member has the right to terminate his/her agreement by closing the Bahisal account. Any user who continues to use Bahisal's services after the change in the Terms comes into effect is deemed to have accepted the change.
It is the sole responsibility of each member accessing Bahisal services to follow the conditions and changes herein. After the amendment comes into force, the terms represent the agreement between the member and Bahisal and supersede all previous agreements.
12. NETENT RESTRICTIONS
Absolute Restriction NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses. Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.
Blacklisted Territories All NetEnt Casino Games may not be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
Blacklisted Branded Games Territories The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:
In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea.
In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.
Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.
13. OUR ANTI-MONEY LAUNDERING (AML) POLICY
At Bahisal, we are obliged to comply with the "Anti Money Laundering and Terrorist Financing Law" and other related laws. Bahisal is obliged to control all transactions made at the company and to report any suspicious transactions to the Curacao authorities.
At Bahisal, all reasonable measures are in place, such as global money laundering procedures and parameters to Fight Money Laundering and Prevent Terrorism Financing. In this context, we reserve the right to verify your identity information and your use of Bahisal services in a security investigation.
Bahisal is not a financial institution and does not pay interest for deposits. To make withdrawals, the main currency conversion conditions must be met. Unless otherwise specified, the payment method by which withdrawals can be made must be the same as the payment method used for the member's last investment.
It is illegal to deposit money in unearned ways. Any suspicious situation will be reported to the competent authorities. No employee may report to or warn a player suspected of the matter being investigated. “We may suspend, block, or close your account and withhold your balance in accordance with the Anti-Money Laundering Act.
If Bahisal members notice any suspicious activity regarding any of the games on the site, they must report this to the support team immediately.
From time to time, we may restrict the withdrawals from some accounts during security reviews. These access restrictions are purely for the security of the account holder. Bahisal members agree to provide us with any information and documents we request to complete the Security reviews. Until verification is complete, the player account's access to withdrawals and other Bahisal services may be restricted.
Providing false information about your identity within the scope of the investigation and providing misleading documents is a crime under the Anti-Money Laundering and Prevention of Terrorism Financing laws. If it is thought that the submitted documents are insufficient, fraudulent, illegally supplied, we may also request official translations of the requested documents and request more information by contacting the account holder. Failure to verify may cause the account to be permanently closed.
In the event that the account holder refuses to provide information and documents during the review process, presents documents that do not meet the criteria or are different from those requested, Bahisal reserves the right to close the relevant account and void the balance.
14. KYC (KNOW YOUR CUSTOMER) POLICY
Along with other information, we may use your personal information for the following purposes: * To create a personal profile * To process your bet * To operate your account * To fulfill our regulatory duties * To provide you with promotional suggestions
We will take all necessary steps to ensure your confidence that your information is securely protected. We may share personal information only with related and affiliated subsidiary companies, business partners, future company officers, and dealerships of Bahisal, who will only use such information on our behalf.
We may consult and notify relevant authorities, security organizations, and other relevant third parties tasked with preventing fraud and money laundering on details of how you use your account.
In the event of a conflict between the Bahisal Terms and Conditions document and the game rules or other documents in Bahisal services, the Terms and Conditions in this document shall prevail for the services of Bahisal.
This document is translated into different languages. In case of any conflict with the English language version, the English language version will be considered valid.
Phone: +44 7441 392952
Email: [email protected]
E-mail: [email protected] Bahisal is managed by WB Ventures N.V., registered with the Commercial Register of the Curaçao Chamber of Commerce & Industry, under number 149366. It is supervised by WB Ventures N.V., Government of Curaçao registered at Heelsumstraat 51 Curacao, CW, and authorized by the 8048/JAZ Curaçao e-gaming license.
BAHISAL © 2020 - All Rights Reserved